Do I get a credit or refund for a missed lesson?
Our intention is to average 10 lessons per term, and 30 lessons over the academic year. School terms are usually 12-13 weeks long. If a pupil misses a lesson due to a school INSET day or because the teacher is not available, then this lesson is made up later in the term. In most cases, we are able to make up any missing lessons in this way and deliver 10 lessons each term. There may be occasions when your child is unable to attend a lesson (for example sickness, school trips, other eventualities). However, as these occasions are beyond our control we cannot offer any credit or refund.